I've just signed my first client (family medicine, single provider) and she is in desperate need of help. She has not billed many claims for the past year since opening her practice because she was not credentialed and frankly did not understand how to submit claims for reimbursement. I have offered to help submit her retro claims, the problem is she does not have an establish fee schedule for her services - she says she knows them in her head but does not have them formally structured in a database. She also administers medications in the office and does not know CPT or HCPCS codes (she uses the NDC codes on the label of her injectables), or how much she should charge for her services.
I am considering subscribing to MDTools online program to help create 2 fee schedules (2012 & 2013) for her CPT and HCPCS codes - without getting too heavy into coding issues as I am not a certified coder. Has anyone used MDTools program? Are there other suggestions that may work better? Also, where can I find information to crosswalk the NDC codes to HCPCS codes for the injectable medications?
Any & all information is greatly appreciated!