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What's in YOUR compliance plan?

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PMRNC:
What I did might be a bit anal.. but it worked for me. for about a year when I first started I kept a notebook for EACH client. Call it a diary of sorts. I kept notes on everything I did for that client.. there were questions that came up, I noted them, I made many many notes. Approximately a year later I had several notebooks per client added up. I sat down and condensed them to incorporate my compliance plan. I used the OIG 3rd party billing company compliance guidelines.   Basically your compliance plan is the first place you will go to whenever a compliance issue comes up. I consider it a road map. Anyone can create a compliance plan, that's the easy part.. the hard part is actually BEING compliant according to the compliance plan. It's sort of like a physician's office policy.. how many times do we see the question "Dr. So and so wants to waive Mrs. Smith's copay, is this ok?" only the answer lies in the physicians office policy. Same goes for a billing company's compliance plan.  example: " I believe I may have a data breach, what should I do." If that question has to be asked, then the compliance plan is MOOT.

Christy:
good plan...I am in my first year and I  keep a notebook for each provider as well!  ;D

PMRNC:
To this day I still do it. My husband makes fun of my box of notebooks. I went from a 1 subject per client to a 3 subject per client.. I have 2 big boxes of notebooks.. NO PHI. LOL  a lot of doodling though while on hold with the insurance carriers that's always fun.

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