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PIP - How to bill secondary health insurance after Geico payment received.

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2012billingrep:
I have received payment from Geico for a PIP patient. Since they cover 80%, how do I go about billing their secondary health insurance (Aetna) for the remaining 20%? Do I have to create a secondary claim to Aetna and show what was billed and what was paid by Geico and what balance is due? If so, I use OfficeAlly and am not able to change item 30. 'Balance Due'. Also the patient has a $500 deductible with Geico which she is yet to pay. Would I need to take the $500 off the 'balance due' even though she has not yet paid it?

Do I need to attach a letter of explanation and a copy of the EOB from Geico? Or can I simply submit the secondary claim electronically?

PMRNC:
It all depends on if their state is no fault or not.. and if they opted for the rider for MM coverage after PIP.
I would think you should submit a manual secondary claim and attach the primary EOB. since the PIP had deductible of $500, the secondary may or may not pick up depending on their coverage/policy.

2012billingrep:
Thank you for the reply. We are in Florida. I was trying to do a secondary claim electronically but Geico's EOBS aren't as detailed as some of the other insurance companies so I can't figure out what group codes to use. I will try and do it manually.

PMRNC:
Interestingly enough Florida is in the news with No-fault as they may be doing away with it.. http://www.insurancejournal.com/news/southeast/2013/04/05/287256.htm

They also went through some changes 1/1/2013, this is a great PDF http://www.kirkpinkerton.com/pdf/PIP-COVERAGE-FLORIDA.pdf   
Mainly you will want to make sure all PIP is exhausted before any secondary carrier be billed. 

2012billingrep:
Why is it advised to wait until all PIP is exhausted before billing the secondary insurance? I am afraid that if I wait and it is not exhausted, by the time it is, it might be too late to bill the secondary insurance for the remaining 20%. I am not sure what the timeframe is on secondary claims.

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