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New private practice LCSW

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pwindsor:
I am an LCSW that has recently opened a private practice.  I have been using Availity to submit my claims.  I am concerned as I have billed at least 4 clients over a month ago and have not received any payments.  Am I being over zealous or should I be concerned.  All the claims that have been submitted were to BC/BS of IL.  I placed a called to bc/bs today and was on hold forever(July4th weekend).
And is there another billing software that is free that would be better to use?
Thanks Pat

PMRNC:

--- Quote --- I am concerned as I have billed at least 4 clients over a month ago and have not received any payments.
--- End quote ---

Did you receive submission reports from Availity? If so take a look at them first, then I would call them. It's much easier to deal with some issues on the clearinghouse end first. Make sure you didn't have any rejections. A month for BCBS is kind of long.

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