I am an LCSW that has recently opened a private practice. I have been using Availity to submit my claims. I am concerned as I have billed at least 4 clients over a month ago and have not received any payments. Am I being over zealous or should I be concerned. All the claims that have been submitted were to BC/BS of IL. I placed a called to bc/bs today and was on hold forever(July4th weekend).
And is there another billing software that is free that would be better to use?
Thanks Pat