General Category > General Questions

EOB's

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PMRNC:

--- Quote ---We scan everything into an external hard drive - our file cabinets could not keep up, and that way when a provider calls and wants specific info it is at our finger tips and we don't have to flip through pages and pages of EOB's to find it.
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Even with a computer scan system, make sure you are protected in an audit. If feds show up you need to produce what they want.. has to be a fully compliant system.. I don't throw away, shred or do anything with my "SOURCE" documents (anything coming from my provider on hard copy). My system does have a lookup feature but in case of an audit I can produce full source documents.

RichardP:

--- Quote from: PMRNC on January 25, 2014, 03:04:30 PM ---
--- Quote ---My system does have a lookup feature but in case of an audit I can produce full source documents.
--- End quote ---

Linda, do you do any electronic billing in which you get an Electronic Remittance and no paper EOB?
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PMRNC:

--- Quote ---Linda, do you do any electronic billing in which you get an Electronic Remittance and no paper EOB?
--- End quote ---

Of course, but I was referencing "SOURCE" documents. If my client sends it to me, it's MY source document.. whether it's a napkin, sticky note or EOB.

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