Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Explaniation of Benefits

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Michele:
Most can be obtained on the web somehow.  Then you can match up the deposit amount with the check.  It can be a pain, but it is easier sometimes than getting them from the provider.   :D

PMRNC:
This is one of the problems with EFT..  I have my clients (all but one) still getting checks and EOB's.  they like it that way, I don't blame them.

The one client I have with EFT setup still has carriers that don't do it, it's inconsistent, sometimes he gets EOB's sometimes he doesn't.. Since I do NOT bill on a %, I'm getting paid for my time because I do have to go and hunt these down.  MOST times the carriers are happy to send you a copy as long as their was an AOB and you are in network.

rdmoore2003:
I am going through this same issue with Cigna.    In November 2013, we turned in our paperwork for EFT with cigna.   I received an approval letter the beginning of January 2014 stating that we will start getting EFT payments as of 1/26/14.     THIS HAS NOT HAPPENED.   I am still getting the paper eob's and paper check.   I have called and spoken to cigna and get the runaround.   I even had a provider relations rep tell me that I didnt know what I was talking about,,,,,,I had received a paper eob and check with a date of 2/4/13.  The patient was seen on 1/27/14.   My surprise was that we received the payment so fast.   While I was trying to find out why I am not recieving the eft, I gave her this check information and she said she did not have a claim nor a payment on this patient and that I must have a different insurance company listed, etc etc.    I have way to much to do to continue to track people down and have them do their job.   As long as I continue to get paper checks and eob's, that is fine with me.....

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