Billing > Billing

box 15 other date new cms form

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jdorn:
I am having the same issue with the mailbacks from BCBS - I have talked to Network Management about the issue and they state its on our end.  Until I get with our clearing house (because this just started happening with the new claim forms) I have been taking out the date in box 15 and when required just putting it in box 14 and so far no more mailbacks.   

Merry:
I like the ides of going to the ch when there is an issue like this.  You can often get the answers faster as they research and other clients of theirs would probably be having the same issue. 

Sriram_Sub:
Yes. I would think the same way. It appears to be a mapping issue that has not been set up between the billing software and the electronic format of the claims that CH uses to submit claims. Please check with the CH.

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