Author Topic: box 15 other date new cms form  (Read 3096 times)

KARREN

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box 15 other date new cms form
« on: April 16, 2014, 01:03:00 PM »
Hello,

Need Help:
Is this box now a requirement for each claim or still leave blank.

Thanks

rdmoore2003

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Re: box 15 other date new cms form
« Reply #1 on: April 16, 2014, 06:16:44 PM »
I have not used box 15 as of yet and no problems so far.   If you have used box 15 in the past, I would continue.

Michele

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Re: box 15 other date new cms form
« Reply #2 on: April 17, 2014, 12:00:09 PM »
Ditto to rdmoore2003
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jdorn

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Re: box 15 other date new cms form
« Reply #3 on: May 20, 2014, 01:19:11 PM »
I keep getting mailbacks from BCBS stating a date must be in box 15 and half the time there is already a date listed.  Something that will hopefully be worked out soon cause apparently they are not recognizing it on the new claim forms.

Michele

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Re: box 15 other date new cms form
« Reply #4 on: May 23, 2014, 08:27:53 AM »
Sounds to me like it is a BCBS issue on their end.
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Re: box 15 other date new cms form
« Reply #4 on: May 23, 2014, 08:27:53 AM »

jdorn

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Re: box 15 other date new cms form
« Reply #5 on: May 28, 2014, 12:19:11 PM »
I am having the same issue with the mailbacks from BCBS - I have talked to Network Management about the issue and they state its on our end.  Until I get with our clearing house (because this just started happening with the new claim forms) I have been taking out the date in box 15 and when required just putting it in box 14 and so far no more mailbacks.   

Merry

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Re: box 15 other date new cms form
« Reply #6 on: May 29, 2014, 01:46:03 AM »
I like the ides of going to the ch when there is an issue like this.  You can often get the answers faster as they research and other clients of theirs would probably be having the same issue. 

Sriram_Sub

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Re: box 15 other date new cms form
« Reply #7 on: May 29, 2014, 03:21:18 AM »
Yes. I would think the same way. It appears to be a mapping issue that has not been set up between the billing software and the electronic format of the claims that CH uses to submit claims. Please check with the CH.
Sriram

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Re: box 15 other date new cms form
« Reply #7 on: May 29, 2014, 03:21:18 AM »