Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Billing Software and Clearinghouse

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kristin:

--- Quote ---But why go through the extreme troubles and stall to cash flow by changing / transitioning software now? This is what I don't understand why new billers turn away clients who don't want to utilize and transition to a new software. Even if it's a BAD system.. it just makes more sense to get things current and then later introduce a new solution. I've seen a lot of billers lose potentially good clients because of this ONE tiny thing.
--- End quote ---

AGREE 100%!

In this case, there is not enough time to get a new system up and running, and be ready for electronic claim submittal with all payers. I would much rather get the account, get it under control, and then worry about software changes down the road. I have several horror stories of working for start-up billing companies who had the clients switch to their software, with not enough time allotted to make the change over, and in both cases, the clients didn't get any insurance money for months. Everyone was miserable, staff had to be let go, it was awful.

While there are myriad choices out there for inexpensive/free software, my vote is to start out with what the client has, and then transition at a later date if necessary. Use the time between now and then to do research on what is available.

aknittel914:
Sorry - I forgot to mention... The client is completely on paper!!! So I am starting from scratch with him. He realizes that August 1 is REALLY pushing it to get claims pushed out, but I want to do as much as I can to help him. He currently has ZERO claims going out due to being in between billing services and not having a EHR/EMR.

aknittel914:

--- Quote from: Christy on July 11, 2014, 07:12:58 PM ---if it's a small-ish practice, I heartily recommend Practice Mate/Office Ally...it's 100% free unless gov't claims (Medicare, Medicaid, etc) make up over 50% of claims volume in any given month. In months that that happens, there is a small fee of $19.95. They have awesome training and customer service to boot!

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And yes, it is a VERY small practice. 1 doc, only see about 15-20 patient per WEEK

Michele:
I agree with Linda but in this situation that will not work.  Since he is so small and you are just starting I would recommend the Practice Mate/Office Ally scenario (Again I don't ever recommend this to billing services since it is a pain to switch over later).  But since he is so small and you are just starting that is one way to be able to be up and running by 8/1.  Office Ally has great training and customer support.  They will help you.

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