Payments > Patient Billing

EOB STATES PT NOT RESPONSIBLE FOR CHARGES

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jbailey:
I'm asking question for a colleague.  A commercial insurance carrier denies a claim and the EOB states that the patient is not responsible for charges.  Then how does the doctor get paid?  This is a service normally performed by the doctor, and insurance verification advised no authorization needed.  Can anyone offer any explanations? 

PMRNC:
There should be another remark on the EOB regarding the denial. Can't help w/out complete information. Billed Services, charges, and EOB reason for denial is needed to further advise you.

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