General Category > General Questions
Over the limit denial. Can biller be held accountable?
Michele:
Agreed!
rdmoore2003:
I am seriously worried about the fact this "biller" has 30 years experience and did this. My gut tells me that this provider is going to find out down the road that it is more than $1000. I so hope my gut is wrong since I am in need of a snack. I hope this provider is having better luck with the new biller.
Michele:
Another scary thing is that she came "highly recommended by a colleague". How much money has that provider lost?
kristin:
You are both mentioning things that crossed my mind. How much more damage is yet to be discovered, and how can someone be highly recommended, yet be so inept? Situations like this drive me crazy, because I take my job(s) as a biller very seriously, and it just chaps my you-know-what when I see someone like this who doesn't.
That said, I hope any doctors who may be reading this forum take a lesson from this...no matter how good a word of mouth referral is, do your homework before hiring someone to handle your billing, and make sure that person is actually qualified to do it.
Michele:
--- Quote from: kristin on September 22, 2015, 12:53:24 AM --- and it just chaps my you-know-what when I see someone like this who doesn't.
--- End quote ---
The crazy part is not only doesn't she take it seriously she actually doesn't even take ownership of the lousy job she did for this provider. There are so many things that are just jaw dropping!
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