Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Attrition

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kristin:

--- Quote ---Sounds good. Any suggestions on what other supplemental work I could offer?

--- End quote ---

Sorry, I wasn't clear about what I said! I meant that maybe YOU could do supplemental work for another billing company(ies), to augment your income. In addition to my regular office job, I do remote billing for two billing companies, and make great money with them. So while you are trying to grow your own company, maybe you could be working for another company at the same time, for extra income.

Michele:
Of the providers that we have had leave to do it in house, most were being done in their system.  That is why they insisted we use their system, so that they could at any time take it back over.  I agree being diversified is important.  We always will do the work in the provider's system if that is what they want, but it doesn't prevent them from leaving.  In my opinion it actually makes it easier.  They are already set up, they just have to replace you.  With that being said, I don't turn them away for that reason.  Even if I know that they want to do it in house and I'm probably temporary.  I do it hoping they will be happy with my work and not consider replacing me.  Sometimes that works.  Sometimes no matter how good you are, they just want someone in their office.  I have an appointment this week to go in to an office that we previously worked for in their system and then they took it over.  They now want us back after 18 months because doing it themselves isn't working out. 

williamportor:
Of the providers that we have had leave to do it in house, most were being done in their system.  That is why they insisted we use their system, so that they could at any time take it back over.

I'm not sure what the providers were thinking when they insisted on taking their billing back in house...(they were not interested in further dialogue.) The office managers who hired me said it would cost them 3 times as much to do the billing in house, but did so anyway. I was billing through their software, and had cleaned to a pretty big backlog of unpaid claims. Oh well, back to cold telephone calls. Hopefully this was a fluke like you folks said. 

Michele:
I hate when a provider appears to be upset about something but won't tell you what it is.  They don't give you an opportunity to either correct the issue or dispute it if they are incorrect.  We've had that happen once.  We knew the office manager didn't like us from the beginning because she was doing things that weren't right so we knew it was a bad situation.  After over a year (with great receivables!) they let us go with no reason or explanation.  I had a good relationship with the doctor who owned the practice and I asked him outright, what happened?  He wouldn't tell me.  Very frustrating.  BTW their income immediately dropped 40% after they fired us.

kristin:
Michele, doesn't it just boggle your mind that the doctor would lose income like that after he let you go and not care, when the most likely reason he dropped you was because his office manager was pushing for him to do so? An office manager should be all about INCREASING revenue, not decreasing it. It almost makes me wonder if she wasn't embezzling from him, or something, and couldn't do that while you had the account.

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