Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Service package

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Michele:
Well it depends on what they say when they call.  If they ask us to describe how our service works we start with an overview of what we do.  If they simply ask for our fees we tell them that we would need more information before we can give a fee.  Then we ask them what they are looking for in particular.  Are they having specific issues?  We like to know why they are calling us.  If their billing situation is working then they wouldn't be calling so what is not working.  We ask questions like how many providers see patients, how many patients are seen daily, weekly, monthly.  We ask about their receivables over 30 days.  We ask about their revenue.  We try to get them talking to gather as much information as possible.  The more information you have the easier it is to see what you can do for them and to calculate a fee.

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