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Running a credi card

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Ruthie1972:
Hello
There is a dispute going on about running a credit card twice in the same day for different charges. For example, I had a patient  call the other day that has charge and her husband has a charge, but two different account numbers. My bookkeeper will not run the credit card for the two charges on the same day because she says this is considered fraud. How can it be fraud if there are two patients, two different account numbers even though it is the same credit card number? Please tell me if I am incorrect. Thank you.

kristin:
I have patients pay for their statements, and their families statements at the same time, on the same card, quite often. Heck, my husband and I have the same dentist and family doctor, and we usually go together, so we get two separate bills, or we are both on one bill, and I will call with my credit card and pay both bills at the same time. So long as the person paying is the cardholder, how is this fraud? I think your bookkeeper may be mistaken.

EDITED TO ADD:
Does she also consider it fraud if a husband and wife come in together, and they each have a copay, and ask that one card be run for both co-pays?

Ruthie1972:
Exactly...I honestly do not understand this at all....thank you so much for you reply

Michele:
I agree.  I think she is mistaken as well.  I have seen patients pay a bill with two separate credit cards, 1/2 on one, and 1/2 on another.  I have seen patients use one credit card to pay more than one patient copay, like Kristin mentioned.  The charges are the charges, how they pay for them doesn't make the charges fraudulent.  I wonder where she got that idea.

Ruthie1972:
HI Michelle
I honestly do not know. Thank you for letting me know you thoughts as well. Have a good day.

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