Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Vacation and Time Off

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PMRNC:

--- Quote ---JMHO - I found it very helpful to state my leave time in my service agreement. i.e. **** Medical Billing Co. will be closed from Dec 15th until Dec 31st for vacation. I send out an email a week before vacation stating all claims must be received before noon on Dec 14th to be processed and submitted before the 1st of the following year.
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I do same thing only I don't give dates I tell them I have two scheduled vacations per year..etc., etc., Sometimes I don't take them and sometimes we will plan something last min. Going on an Alaskan Cruise next July!!

Michele:
I have always thought about doing an Alaskan Cruise!  I personally am not interested in cruises in general, but Alaska.....maybe!  Hope you have a great time.  Let me know how you like it.

barb2512:
I take time off a minimum of 4 week days every other month, minimum. I stay busy both with my company and my personal life.
My clients know that my philosophy is that any medical billing issue is never an emergency.  Perhaps it may be concerning but never urgent. I have never lost a client because I took time off. My contract states that I will let my clients know when I plan on being out of the office and that I will prioritize emails and messages upon my return with most urgent attended to first.  I have a business that works well for myself and my family.
There are times that I work 8am to 8pm to get everything done and will work weekends in order to come and go when I need.  Since Providers work hours in their practices that suit their life style and practice needs, they understand that I do the same. 
I turn work down, turn providers away, a few times a month because I am full!  I'll stop working with providers if our personalities don't sync. I try for a few months to see if we'll get on the same page but if we don't, I tell them that we are just not a good fit and they will be happier in the long run with someone else.
I don't advertise. All my new clients come from referrals. I have client's that want me to live my best life! And that is why I own my own business, for the flexibility.

Michele:

--- Quote from: barb2512 on October 01, 2018, 03:20:28 PM --- I'll stop working with providers if our personalities don't sync. I try for a few months to see if we'll get on the same page but if we don't, I tell them that we are just not a good fit and they will be happier in the long run with someone else.


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This is a great policy.  We do the same.  We have to be a team otherwise it doesn't work.  If the provider/provider's office is not working with us, then it won't work.

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