Medical Billing Forum
Billing => Billing => : TXBiller April 04, 2019, 11:00:53 AM
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How do I resolve this? I can't figure out how. TIA
Remaining Patient Liability is required when Line Adjudication Information is not sent. 2320.AMT*EAF The COB information does not balance. Adjudication Date required either at the claim level or on all service lines for COB and Tertiary claim.
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Can you furnish what amounts / remark codes you see on the remittance and their break downs? Could not provide any help with the info you have already provided.
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This is what it said. I copied and pasted it here.
Type: OT01
Remaining Patient Liability is required when Line Adjudication Information is not sent. 2320.AMT*EAF The COB information does not balance. Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai Adjudication Date required either at the claim level or on all service lines for COB and Tertiary clai
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It appears to be an electronic rejection message. Please correct me if I am wrong.
If it is, then we should look at how the primary payment has been accounted in system and see the amounts accounted reconcile to the amount you billed. Again, just with the rejection message, we would not be able to determine anything. We should know the break down.
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