Medical Billing Forum
Payments => Patient Billing => : ellie January 20, 2011, 10:16:37 PM
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Physician is non par- patients pay up front. They file the claim as a courtesy for the patient. follow up to the patient regarding claims ???
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No liability for the provider to follow-up with the insurance carrier. Patient/insured should follow-up UNLESS there is a denial to which the provider can help with for an appeal.
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Filing the claim was a courtesy! Following up on the claim would be above and beyond, especially if patient paid up front. Like PMRNC said, if patient needs assistance getting claim appealed, that is different.
Michele
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above and beyond = pay raise
doing just enough to get by = no pay raise..
knowledge is power what you learn by doing a follow up will make things easier later and when the patients tells your boss what a help you were everyone wins. :D
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I agree tlewis. But I find that when a provider is non par, most carriers give us a hard time when calling. However, can I have permission to use your quote during our employee yearly reviews??
above and beyond = pay raise
doing just enough to get by = no pay raise..
I'm actually thinking of having it made into a wall hanging!