Medical Billing Forum
Billing => Billing => : stellerdobes January 08, 2021, 03:34:51 PM
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I need to correct a few medicare claims. trying to do it in my system.
My options are 6 for correction of claim
7 for replacement 8 to void/cancel
I did them with a 6 and got an error message Medicare only accepts claim frequency code of 1.
So do I need to go through Medicare site to correct these ?
I use Kaero if that makes a differnce
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I am not familiar with Kareo. We do our corrections thru Connex. I would have thought it was a 7 though. Do you have support thru Kareo?
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Yes I have support and they are saying to use the the frequency code 1
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Did you try using '1'? If that's what Kareo is saying, and that's what Medicare is requiring, I would try using "1".
If that doesn't work, do you have online access to your Medicare portal? We do ours directly thru the portal and it's super easy.
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yes tried the one and its coming back as duplicate claims. Yes have access to the portal and do them there
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Sorry I'm not familiar with Kareo. I guess the only option is to do them thru the portal. :(
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We work with Palmetto as our MAC and they don't allow "normal" corrected claims using 7 on the claim to show correction. We have to go thru the Palmetto eservices website and do the "simple reopening" of a claim or call customer service and do the reopening over the phone. They will let you add/remove/change modifiers, change diagnosis codes, simple corrections that need to be made. If it's more involved and can't be done, they usually let us know.
Hope this helps.
Jennifer
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Stellar, when you ask Kareo for help always ask for GINGER, she is THE BOMB
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Depending upon the "correction" you may not need a code at all with Kareo. I use this software daily, and have never needed a code, when resubmitting claims.