Starting a Medical Billing Business > Starting Your Own Medical Billing Business

I nailed a presentation date now what??

<< < (2/4) > >>

billspecial:
Thank you all for your very helpful information. To answer the previous question yes, I always do follow up calls and even send thank you cards for their time. Thanks again.

PMRNC:
Yes, it's important to always thank the office for the visit. I send a pen/clipboard with my logo and contact info on it as well.
I also forgot to mention when I am trying to obtain that appointment, I always refer to it as setting up a troubleshooting session. For example, I might be speaking with the office manager when following up with her on a mailing I did or maybe they called me. I will say something like this towards the end of our conversation (again, letting them do most of talking)
" I have some time this Friday, why don't we schedule a time for me to come in and we can do a troubleshooting session to see what we can do about those problems".  It sounds so much better than saying " I would like to make an appointment to talk to Dr. Smith about how using our services will save you time and money".  You can also say something like "I have some time on Friday, perhaps Dr. Smith, myself and you can sit down and see how these problems can be quickly resolved."  Or if I have a really good feeling about the practice I might say "What do you say, we get together for dinner and we can put our heads together and see if we can't find a solution for you!" Not many will turn-down a free dinner or even a free chance to get some answers! 

Another strategy I use in a pinch:  There will always be a question that comes up you don't know the answer to, do not lie or make something up (fake it till you make it, is not a good sales strategy in our business) Instead, write down the question and tell them you are going to go to your resources and get them an answer and get back to them. That's much more respectable than misleading them to look good.

Michele:
"Another strategy I use in a pinch:  There will always be a question that comes up you don't know the answer to, do not lie or make something up (fake it till you make it, is not a good sales strategy in our business) Instead, write down the question and tell them you are going to go to your resources and get them an answer and get back to them. That's much more respectable than misleading them to look good."

ABSOLUTELY, I agree with Linda 100%.  Do NOT make the mistake of answering a question when you do not know the answer.  You will lose all credibility if you are wrong. 

Michele

billspecial:
These are all very helpful suggestions. I'll let you guys know how it goes.Thank you

PMRNC:
Ok, I admit I only glossed over that link, but now having further read it.  It's not a case it's a "petition of the court" the provider had done. In reading it through I get the impression the provider retained permission based on two key things..
the office space and the idea they would have a "cap" in place.
This was obviously the right thing to do for the provider and I would think any provider in one of those states could do the same thing and petition the court for an exception.  (billing company better be worth it huh?) I'm thinking if they were just an outsourced billing company the provider would not really have gone through all that trouble and expense.
that's my opinion.

Navigation

[0] Message Index

[#] Next page

[*] Previous page