Medical Billing Forum
Billing => Billing => : Kerri August 24, 2022, 04:06:29 PM
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IS anyone out there using this? 99421 - 3 is for when a patient asks you a question thru the portal and the provider answers. It is NOT telehealth and does not use POS 02 or MOD 95 (per CodingIntel) I have had no problems except for BCBS. They keep denying with this:
OUR POLICY DOES NOT ALLOW PAYMENT FOR THIS SERVICE WHEN PERFORMED IN THE REPORTED LOCATION.
I am using POS 11. BCBS won't tell me what they want me to use, because "it's not their place to tell me how to bill".