Medical Billing Forum
Payments => Insurance Payments => : MDO VN November 07, 2008, 05:06:30 AM
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Michele,
I have one more question: if secondary (HMSA HMO) pay $0 due to primary (HMSA PPO) paid in full, but balance (subcriber owes) is still $15 (as per EOB of primary). In this case, should we bill patient $15?
Thanks,
Kristy
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Yes, you need to record that the secondary processed the claim but didn't make payment, and then bill the patient.
Michele
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thank you for your answer :)