Medical Billing Forum

General Category => General Questions => : margemib June 23, 2009, 11:06:05 AM

: Phone number
: margemib June 23, 2009, 11:06:05 AM
Hi Michele,
When you do patient billing I was wondering where do you put your company phone number do you just add a message to the statement, or do you replace the providers office number?
margemib
: Re: Phone number
: PMRNC June 23, 2009, 03:40:28 PM
If you are contracted with the provider to provide that service than you might want your phone number on the patient statements. That's where I had mine. They would have the providers address and tax ID but the phone numbers were listed as his and then they said : Billing Office:  with the phone number so patient's new which number to call about their bill or any other billing issue.
: Re: Phone number
: Michele June 24, 2009, 12:39:27 AM
Our patient statements go out with the provider's name and address.  Our phone number is at the bottom with a note 'For billing inquiries call ....".  Then the outer envelope has our name & address. 

Michele