Payments > Patient Billing

Patient Balances

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stellerdobes:
My physician wants to start applying a 10% late fee to patient balances over 30 days old.  Is this legal?  We are in Virginia if that matters

Michele:
You need to check your state laws.  I'm not familiar with Virginia.  I believe in most states you can charge interest as long as your policy is posted and made available to patients.  Personally I think 10% for 30 days is a little harsh.

kristin:
As Michele said, you need to check your state laws. Personally, I would consider applying a set "re-billing fee" rather than a percentage on the balance. But EITHER option has to be in the written financial policy that patients have signed. You can't just suddenly do this.

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