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Medicare corrections

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stellerdobes:
I need to correct a few medicare claims.  trying to do it in my system. 
My options are 6 for correction of claim
7 for replacement 8 to void/cancel
I did them with a 6 and got an error message Medicare only accepts claim frequency code of 1. 
So do I need to go through Medicare site to correct these ?
I use Kaero if that makes a differnce

Michele:
I am not familiar with Kareo.  We do our corrections thru Connex.  I would have thought it was a 7 though.  Do you have support thru Kareo?

stellerdobes:
Yes I have support and they are saying to use the the frequency code 1

Michele:
Did you try using '1'?  If that's what Kareo is saying, and that's what Medicare is requiring, I would try using "1".

If that doesn't work, do you have online access to your Medicare portal?  We do ours directly thru the portal and it's super easy.

stellerdobes:
yes tried the one and its coming back as duplicate claims.  Yes have access to the portal and do them there

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