Medical Billing Forum
Billing => Billing => : carnilent July 18, 2009, 09:15:22 PM
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Hi everyone; I've been really busy with my new client. I recently billed a claim on a patient for which the Dr. performed a special test called ANSAR ( new test ) I billed the claim with the correct cpt codes for the test but I accidently put modifier 59 instead of 25. and billed pos as 21 instead of 11.
I think I will have to wait for a denial? before I can resubmit? Or can I call the the ins. company and resolve it over the phone? it's BC of fl.
thanks for all your help!!!
carnilent
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Most insurance companies require that you wait for the claim to be processed. I would call though, maybe the claim is not on file, or was denied, but you didn't receive the eob yet. It's worth calling to check on.
Michele
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If you know there is an error you should always send a corrected claim right away. If your electronic claim submission allows for notes you can put "corrected" claim on it. Sometimes I just stamp the claim "Corrected Claim", add a letter explaining the error in case the claim is processed in the interim.
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won't the ins company deny the claim as a duplicate?
thanx for the help
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They might, which is why I recommend a paper claim with a letter attached and stamping the claim "Corrected Claim". We used to have a separate drop off for those claims when I was a claims examiner. The standard procedure was to pull the previous claim, if payment was sent out they will request a refund, and create an adjusted claim. The reason I say not to wait is so you don't get the letter asking for the money back and have to wait longer. I also usually will call and tell them I'm submitting a corrected claim and they will sometimes go pull it and put it in pending status for the corrected claim.
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thank you I will do that.
carnilent