Medical Billing Forum

General Category => General Questions => : dedwards August 07, 2009, 06:08:02 PM

: Communication with Medicare
: dedwards August 07, 2009, 06:08:02 PM

Hello everyone,
Hope you are all having a good summer. I know it's hard to believe, but I'm still having problems getting claims submitted to Medicare (Part A).
We are a community mental health facility and have a PHP program.
Do any of you have any suggestions as how to get someone at Medicare to talk to you?  They tell me to go to the "automated" system
which doesn't give me the info I need, or I can't get a straight answer.  As crazy as it sounds, I've been working on this problem
since the first part of the year and seem to be hitting my head against a brick wall. The software company tells me I have to talk to Medicare,
but how can I do that?!
Thank you for your help and for letting me vent!
Debbie in Alabama

: Re: Communication with Medicare
: PMRNC August 07, 2009, 06:31:07 PM

Contact your local Ombudsman

http://www.cms.hhs.gov/center/ombudsman.asp

: Re: Communication with Medicare
: dedwards September 28, 2009, 02:40:30 PM

Please help!  This page is no longer active!  Thank you!

: Re: Communication with Medicare
: Pay_My_Claims September 28, 2009, 11:31:26 PM

: dedwards  September 28, 2009, 02:40:30 PM

Please help!  This page is no longer active!  Thank you!

Yes it is...I was just on it.

: Re: Communication with Medicare
: dedwards September 30, 2009, 04:46:50 PM

Thank you!  Must have just been my computer that day.  I can locate it now. 
Have any of you had any results from contacting an "Ombudsman"?
Thanks again.