Medical Billing Forum

Billing => Billing => : CIA_2019 August 23, 2019, 04:13:40 AM

: How to become a proficient and effective billier?
: CIA_2019 August 23, 2019, 04:13:40 AM
Hello!

What are some tips and tricks to effect and efficient billing?
: Re: How to become a proficient and effective billier?
: michaelharris99 August 23, 2019, 10:33:12 AM
Very simple! you must try to claim the insurances as soon as possible to make your client happy and you are an effective biller. 
: Re: How to become a proficient and effective billier?
: CIA_2019 August 23, 2019, 01:05:23 PM
What are some steps that you take to work your denied claims?
: Re: How to become a proficient and effective billier?
: Michele August 27, 2019, 04:57:37 PM
What are some steps that you take to work your denied claims?

There is really no simple answer to your question.  It's very vague.  The only tip I can give you is to handle denials as soon as they are received.  The quicker the better.
: Re: How to become a proficient and effective billier?
: CIA_2019 September 05, 2019, 11:55:40 AM
Thank you
: Re: How to become a proficient and effective billier?
: medwave September 05, 2019, 11:21:36 PM
Yeah, this is all a bit too vague. It's dependent on what you are looking to tackle as every healthcare provider is different.
: Re: How to become a proficient and effective billier?
: kristin September 06, 2019, 01:09:48 AM
You have to figure out what categories the denials fall into, and work on fixing those areas.

Are the denials because of bad demo info? If so, make sure that whoever is entering the demo info has accurate/current information, and is entering it correctly.

Are the denials because of incorrect coding/billing? If so, educate the provider/biller/coder on their errors, to prevent further denials. Modifier usage, MUE, LCD, etc, all come into play with that education.

Regardless of why the denials are happening, as Michele said, work them as quickly as possible. In my office,  I rarely get denials. But when I do, they get corrected/worked and resubmitted same day.

What is your situation? Are you the in-house biller? Billing company? Something else? What sort of denials are you dealing with?

: Re: How to become a proficient and effective billier?
: CIA_2019 September 06, 2019, 06:28:25 PM
I am working a backlog of denials for a client. These denials are mainly from medicaid, but some commercial denials. The services provided are PDN.
The denials are all over the place!

Are you familiar with these services? any tips on getting these type of services paid for Medicare and / or Medicaid?
: Re: How to become a proficient and effective billier?
: kristin September 07, 2019, 12:53:23 PM
PDN= Private Duty Nursing?  If so, I have zero experience with billing that type of service. However, I did some quick research for Medicaid and some commercial plans like UHC, and the requirements/information that needs to be on file with the insurance companies, etc., in order to have coverage provided for a PDN is quite extensive.
: Re: How to become a proficient and effective billier?
: CIA_2019 September 09, 2019, 11:45:36 AM
Yes, Private Duty Nursing.  If possible, can you please direct me to some of the information that you found?

Thanks so much
: Re: How to become a proficient and effective billier?
: kristin September 09, 2019, 03:18:46 PM
Here is some info:

https://www.uhcprovider.com/content/dam/provider/docs/public/policies/comm-medical-drug/private-duty-nursing-services.pdf

https://medicaid.ncdhhs.gov/programs-and-services/long-term-care/private-duty-nursing-pdn

https://medicaid.ohio.gov/Provider/ProviderTypes/HomeHealthPrivateDutyNursing

There is a ton out there if you Google "billing PDN services"
: Re: How to become a proficient and effective billier?
: CIA_2019 September 09, 2019, 04:45:47 PM
Thank you!
: Re: How to become a proficient and effective billier?
: medwave September 14, 2019, 12:49:02 PM
If you mean what is it you should provide your clients with, I'd say the following:

: Re: How to become a proficient and effective billier?
: CIA_2019 November 05, 2019, 05:46:09 PM
Thanks so much Medwave!