Medical Billing Forum

Billing => Billing => : DMK January 05, 2010, 09:03:30 PM

: Resubmission of claims with documentation
: DMK January 05, 2010, 09:03:30 PM
Blue Shield of California has started to only pay one unit on 97000 codes.  If I bill multiple units, they pay one unit only.  I can get more paid if I resubmit with "appropriate documentation".  Where do I mark on the paper claim "Resubmission w/ Documentation Attached"?  I keep getting claims returned as duplicates even though I am writing "documentation to support medical necessity attached" on line #23.  I keep seeing great stickers in the Amerifile catalog, but I don't know where they would go.  On the claim or on the envelope?

Is it just me, or are insurance companies tweaking their rules often to avoid paying for services?  And then it's next to impossible to find someone at the insurance company to talk to to verify their new requirements.

Please help!!!

Dina
: Re: Resubmission of claims with documentation
: Pay_My_Claims January 06, 2010, 12:07:47 AM
http://www.thoracic.org/sections/career-development/practitioners-page/practice-tips/articles/tip15.html

Do you write corrected claim on the top of the HCFA 1500?

: Re: Resubmission of claims with documentation
: DMK January 06, 2010, 02:25:31 PM
It's not a corrected claim.  I billed it correctly the 1st time, they reduced the units of service.  So it's a Resubmission with treatment notes attached.
: Re: Resubmission of claims with documentation
: Pay_My_Claims January 06, 2010, 05:51:32 PM
it doesn't matter they will still view it as a duplicate
Anytime I have to send additional documentation Insurance companys ask me to send in another claim with *corrected claim* written on the top. this serve as an alert for them to review
: Re: Resubmission of claims with documentation
: DMK January 06, 2010, 06:58:46 PM
Thank you!  I will try that on three claims today!!!
: Re: Resubmission of claims with documentation
: Pay_My_Claims January 06, 2010, 10:14:43 PM
Yes and please let me know how it turns out. This is what was always told to me, and I hope it will resolve your situation.
: Re: Resubmission of claims with documentation
: DMK February 02, 2010, 04:24:47 PM
Charlene,

Thank you! Thank you! Thank You!  That little tidbit of information allowed me to collect $280 so far!  These were correctly provided and correctly billed services that B/S arbitrarily decided to reduce. 

You're AWESOME!  (Doctor thinks so too!!!!)

Dina
: Re: Resubmission of claims with documentation
: Pay_My_Claims February 02, 2010, 11:09:11 PM
You are more than welcome...glad I could help. Thanks for letting me know!!!