NEVER do anything based on what you heard. Base what you do on documentaion youve seen,
What you heard may be a violation of State Workers Copensation Law
Never got the claim is a stall tactic. If you have more than one claim that goes to an insurance company, send them by Certified Mail/Return Receipt. Include a coversheet showing the names of patients. Here, State law allows interest, but YOU have to prove the insurance company got the claim. My state law specifies we have to show, through Certified Mail/Return Receipt. Now, if yur State law allows interest, good luck collecting it. You may have to go to court to collect it but expect a fight.
Our State regulatory agencies do not involve theselves with interest and collecting it.
Ive sent claims by certified mail/return receipt and Ive had the insurance company deny receipt of the claims. Theyve gone so far as to ask me to fax them the claim and not file complaints with the office of insurance regulation.
I have 2 philosphies:
1. Never deal with the monkey, deal with the orgn grinder
I resend NOF claims to the insurace copany President/CEO and nt he claims departent.
2 Never give up and never surrender
I file gievnces with the regulatry agency an a copy goes to he Presient/CEO
Usually the insurance company calls saying they are insuted but I dont care. What want to see are checks