I finally got the insurance payment from a payer that had me jumping through hoops for a year and a half. We went back and forth with fax it to this number, no this number, no, this number...etc... constantly claiming that they either 1. didn't have it (i had fax confirmations), or 2. they changed the fax number again, and this time I had to send it to THIS number.
Anyway, finally got paid on 4/15/2011 for date of service 10/21/2009. No interest, mind you...
However, there was a $16.25 balance, and the patient had Medicare as secondary. I promptly sent the secondary claim, with the eob, medicare denied it due to timely filing, and stated $0 pt responsibility and that I may not appeal this decision.
Do I have to write this off because of the shenanigans of the primary insurer?
??
Any input would be great.... I know it's not a lot of money, but it's the principal of the matter!
Thanks