This person does not need a response from me. If there was an ignore button, I would use it.
Marketing is the most difficult part of this business, not billing or coding; if you have less than 25 clients, you have a 50% chance of being out of business in five years. (I have a reference for that article). The most important question almost any reader asks, " how do I market ? ". Telemarketing is a well recognized way of marketing; Michele has written a book on marketing, in which she devotes about five pages to telephone marketing.This business is not easy, unless one takes a proactive stance, one is likely to go into oblivion. I am not here to have a few clients, I am here to build a major nationwide presence. That obviously is a tall order, and I don't take it lightly." Adapt or Die "; you can download the survey https://www.zepherella.com/surveyIt is interesting to note, that out of about 600 medical billing companies listed, 243 had their telephones disconnected or out of business, that is in one year, mostly small companies.
My challenge is to hire billers who can also market our business.
the practice of a designated person for customer support is an excellent one, most successful companies follow that. It insulates the billing people from customer support
1. Is the communication between the clients and the designated person (and the billers and the designated person ) by emails or phone?
2. Generally how much communication occurs? How many clients can one designated person handle? I know it depends, but some idea.
3. Does the designated person need to know much about medical billing?
4. What should be the pay for the designated person?
But the truth is, our expertise is our marketing tool. We know how to bill for many different specialties,