I work for a Chiropractic office. This doctor collects co payments on most patients. He usually doesn't check insurance at the first visit.
So many times the patient doesn't require a payment. So there is a credit on the patients books. He doesn't return any of the credit balances to the patients. I am surprised that most patients don't even look at their EOB's to determine that they over paid. The doctor doesn't return any of the credit balances. He said if they don't ask he wont return the money. Isn't this Illegal? I am in California. If this is not legal where can I find the article or law on this.