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Using a Clients EMR/Billing Platform

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MedlinkJD:
We are looking at the possibility of taking on a new client, but having to file, post, and work claims in their current system.
We have always switched clients over to our system, because of different reasons such as:
*No learning the intricacies of system we've never billed out of
*Maybe its an inferior system and ours has been vetted
Wanted to get your opinions on this, and particularly working in Kareo.  We have gotten a few clients who we previously using Kareo, and have totally turned their finances around.  Not sure if it was our service, or Kareo, or a little of both.
But if anyone could share their thoughts/benefits, outside of the client paying claims and statements, on working in their system I would greatly appreciate it!

New to the Forum, glad I found it!
Thank you

Jim

Sriram_Sub:
Kareo is equally a good product like few others in the market and has helped a lot of users in having a hassle-free work flow.

Using the Client's software is more beneficial in terms of having a better control with handling old AR. Posting ERAs can be made easy as we don't have to reconcile between the items posted within our new system vs. those that did not post as they pertain to the old system, etc. Above all, we would not incur any other costs than the cost of labor. Hope this helps.

Michele:
We have our own system, Lytec, and we also work out of several other systems that our clients have.  We have many clients that do not have any system, so we use ours.  We have other clients who have a system, but want us to use ours anyway.  And then we have some that want us to use their system.  Any of these ways work for us. 

Using a new system can be challenging but personally I don't mind learning new systems.  I like to see what other systems can or can't do.  So far we haven't seen one we like better for the price than Lytec.  We definitely have seen some we like, and some we don't.  But we have never had trouble learning what we needed to in order to use the system. 

One of the things we notice/look for when using a PM system is 1. the ease/flow of getting around  and 2. the reporting capabilities.  Those seem to be the biggest variables.

One advantage of using their system is less data entry on our end.  One of the disadvantages is no control over quality of input.  Also, if they have a mess to clean up (old AR) it can make it harder to get a handle on the current billing.

With all of the different systems we've used, we have not yet used Kareo so I can't comment on that one.

Hope that is helpful!

Michele:
I realize I never really answered your question.  I gave you my thoughts but I personally would not turn a client away because they want me to use their system.  I may turn them away for other reasons!   ;D  But not because they want me to use their system.  I would ask them if they have someone that can give you the basics on the system, and if they have support because you can use support if needed.  Also, the internet has SOOOOO much information out there that you can google what you are having trouble with and most likely find your answer.

MedlinkJD:
Michelle, Do you offer License's to use Lytec?  What Clearinghouse is it affiliated with?

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