Hey y'all! I work for an FQHC in Idaho and I need your opinion/advice.
What is a realistic payor-to-biller ratio? Am I being dramatic or are they unrealistic?
My current workload is killing me. I am responsible for the follow-up billing in 13 CLINICS. I do ALL major and minor commercial payors, WC, and MVA (including atty requests for billing). I am constantly interrupted by emails, phone calls, providers, FD staff (reg corrections, eligibility verifications), etc. It feels like I can't get anything done.
Recently I was told admin has concerns about my AR. When I tried to explain why it was high, I was told they could not afford to hire any help, but they would work with leadership on the FD registration errors. I know this will never happen and I’m exhausted!
My knowledge of medical billing/coding is extensive, my work ethic is strong! What should I do?
