Hi,
I work at a chiropractor's office and we have a patient that has Empire BC/BS PPO Plan. He is covered for orthodics as long as we submit the proper diagnosis codes. I called them today with the codes--739.3, 739.4, 719.47, 736.79 and they rejected these. Does anyone know which codes they do approve for orthodics? Of course they would not tell me which codes they do accept.
Also if I submit these with the code 99212 I think they pay for the exam for this.................
I appreciate your help.
Cathy