I was enjoying the round and round! Breaks up the monotony (as if we had time for monotony!).Anyway I agree that opinion doesn't matter but it does make me wonder. The provider gives the biller (not a coder) the superbill, the biller bills it as indicated on the superbill, and it's paid in error. The provider wants to blame the biller for sending it out as his office coded it? Is that right?But as Linda said, provider got paid, provider gots to pay back.Michele
The provider gives the biller (not a coder) the superbill, the biller bills it as indicated on the superbill, and it's paid in error. The provider wants to blame the biller for sending it out as his office coded it? Is that right?
2) [billing service] will use due care in processing the work of the Client, but it will be responsible only to the extent of correcting any errors which are due to the machines, operators or programmers of [billing service]; such errors will be corrected at no additional charge to the Client. The liability of [billing service] with respect to this agreement shall in any event be limited to the total compensation for the services provided under this Agreement and shall not include any contingent liability.
how would you handle it if one of your employees made a billing error that resulted in a refund request from the insurance carrier?