Hi Alice/Michelle,
I am a biller in an inpatient substance abuse treatment facility. Recently, my claims have been denied by BCBS with the following remark: "This claim could not be processed because itemization of dates, procedures and charges were not submitted."
Do I have to list every date of service individually? I have been billing the total service units. Would this have something to do with the statement from and through dates? Do I need to attach a separate invoice to the UB04?
Thanks for your help!!
Andrea