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Pay_My_Claims:
We can understand your delima. Its just personal choice. I prefer web based. I use a system here (TDME) for DME and HME providers and it's server based. I dislike it, not because of the program (not entirely), but because when the system goes down...ugh!! I had the same issues with other programs (server based) that I have used. I am new-aged bring on the web-based!! Also while you are looking, keep in mind about upgrades. When you have a server based software and you have to do the upgrades-----costs!

PMRNC:
A few years ago I would never have entertained a web based system, however I like Kareo a LOT, I really have not had to utilize tech support but some of my clients have and have not had any major problems, I also so far like DAQ and know a lot of people using it that love it.
I think the industry as a whole is moving more towards ASP/Web based models as it is the most convenient method of working plus allowing your clients full access so they feel more in control.  JMO

jcbilling:
Sherry27,

Look at www.healthfusion.com They are a web-based software that offers alot and is very affordable. I did a demo and really liked it.

~ Charity

sherry27:
Charity,

Healthfusion is more expensive than kareo. Do you think healthfusion is better than Kareo??

jcbilling:
Sherry27,

Here are some of the advantages over Kareo that I saw when I did a demo on Healthfusion. (I currently use Kareo for a client, but I can't say I'm very savvy in it.)

~ FREE unlimited customer support
~ No cost to import or export data from another software
~ Clearinghouse integrated with billing software (they don't use a third party) Makes it very easy to send claims
~ Denial Defender tool for only $20 extra a month - excellent tool for better reimbursement
~ Track PQRI in the billing software
~ EMR & e-prescribing tool available for the provider's use.

Healthfusion is $199 per provider per month with a 12 month commitment - otherwise it's $239 a month. However, you're only allowed 250 non-par (government & BCBS) claims free and then they cost $0.30 each or $22 for 100 additional non-par claims. With this package, all your par claims are free.

Kareo's complete plan costs $199 too but all claims are included.

I guess it depends on what you're looking for in a software and what your clent's needs are. Every office is different and so you have to take that into consideration.

~ Charity

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