Ring Ring RingHello Dr XXX officeHello, May I speak to your Office Manager PleaseMay I state who is CallingMarge XXXMay I state what this is in reference to?A) No heffer, you can'tB) Medical Billing ServicesC.) A personal matterD.) I am returning her call I always try to find out who is the decision maker at the practice. I cheat and look up info on the NPI Registry. A lot of times they will have the owner, or CEO listed. Even on the BBB they have additional information, or I will google the website. A good website has a list of the employees listed.
Yes, but its a DEMOTION. If you are now taking over the billing part of the practice, what does the medical biller do??? Check out?? Check in? Medical Records. They may still work there, but they are NOT doing the billing.