also, i am getting ready to generate billing statements for patients (i learned from this forum that is the least confusing way to do it:)) and when i generate them, i dont only get patient balances but insurance balances on it too.. is it because i marked "complete" on the visit? should i only mark it when there is no balance but patient balance and i get it on the statement list then?
you use office ally? i am glad to hear that an experienced biller uses it, it makes me much happier about my decision to go with them:) here is my problem. i started billing for my provider in august. the previous biller didnt give us any closing reports, so the provider wanted me to make sure everything has been billed for and paid for. so, not knowing any better way, i started to put everything in OA from all eobs from this year. i've been doing that while billing the current patients, so gosh, what a mess. i need a report telling me that it has been more than 30 days since i submitted the claim and it hasnt been paid yet. is there one like that? also, i am looking at my AR now. it tells me everything what has open balance, patient account or primary, secondary insurance payment, so that's good, but still.. i have many open balances from earlier this year as i was billing what i found wasnt billed, but it is in "over 90" - DOS is, but claim isnt. i am just confused over these reports. which ones do i really need?
thanks Charlene! i am doing some reading and research on these OA reports trying to figure it out. i understand the AR now and i can see how to get a report for claims filed 30+ days ago (although it doesnt tell me which one are still open and which ones have been paid). my questions is.... am i doing it the right way, trying to put in all these old visits for 2009 for the time i wasnt even billing for her or is there a better way to find out if there is anything what havent been billed or what the pt balances are? this is so time consuming.