General Category > General Questions

Are billing companies required to keep records?

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Anne:
I was going to ask about keeping patient notes.  I recently have taken on the responsibility of storing patient notes for several therapists.  They send me patient notes via email attachments or fax.  I print out all notes, file claims and store notes in a locked file cabinet.   Do I need to store the notes in a hard copy file?  or can I copy directly to a computer file and store them that way?  Just wondering if that would be legal?

Michele:
As long as HIPAA requirements are being met the method of storage is up to you.

Michele

PMRNC:
I Will not keep or hold any clinical information for liability reasons. I make that a requirement of the provider to keep their own clinical records. The only time i might have something in a patient's file is if I am doing an appeal or the notes were requested and I submitted them. I try to stay away from the clinical aspect of records.

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