Author Topic: Collections Agency Recommendation (Read 3563 times)

sagemb · « **on:** January 20, 2010, 08:31:27 PM »

My client has been refraining from EVER going to a collections agency.
But my view on this is that no matter how good your billing is, you're bound to get some un-paid balances by patients.

Before I bug the doc again to hire a collections agency, what should I know about working with an outside agency? And can anyone recommend a winner collector for me?

Michele · « **Reply #1 on:** January 20, 2010, 11:49:38 PM »

I have to honestly say I don't have a lot of good things to say about collections. First of all the % of balances sent to collections that get collected is very low. I have had some collection agencies that collected some, but for the most part it is a lost cause. However, I do feel it is necessary, like you said no matter how good the billing is.

I don't really have one that I recommend, we use local ones. I would ask other offices/billers in your area to see what their experience has been. Also, you may want to ask if they report to credit reporting agencies, not all do.

Michele

Pay_My_Claims · « **Reply #2 on:** January 21, 2010, 12:51:06 AM »

i have used greenflag, flat rate collection agency. It has been pretty good.

dfranklin · « **Reply #3 on:** January 21, 2010, 01:54:00 AM »

I use Money Quest. They are very good and very low cost (as low as 5% on recovery). I have several providers that use the service and get a pretty good return. I can send you the main contact if you are interested in calling her and finding out more. Just send me a message and I will get you the details.

PMRNC · « **Reply #4 on:** January 26, 2010, 04:38:11 PM »

I've been giving this more and more thought myself because I have had some good collection services and some bad and some providers like yours does not want to bother. I'm tossing around the idea of a good collection system and getting bonded and doing it myself as an add on service.. I'm just tossing the idea around right now. The bond is $5000 and the softwares can be a bit much so I need to assess if it's something I can offer and would be worth it.

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