I own a process improvement company that works with physician offices (for the past 4 years). We took on billing for one of our docs and it has been going great and have recently added 2 more docs, with a 3rd coming soon. We have been using remote log in to bill out of their systems, but we are purchasing Xena Health in August (very excited).
I am so process minded I want to grasp how this will work. Our docs are all implementing EMR (luckily all the same). If they use EMR and input each service into Xena and post payments in Xena, then how do we zero out our claims in their EMR system? We don't want to have to double post. OR is there a way to shut off the billing portion of an EMR? (probably depends on which EMR I am sure)
Thank you!