Me venting here... I thought one of the benefits of electronic billing for us billers was that the ins co could not state " No claim on file"!!! I have had 2 ins carriers in the past week state "No claim on file" and yet I have an acceptance report from both payers!!!
"I'm sorry, but we have no record of you......no, you didn't just have coronary bypass surgery.....no, I'm not finding it in the system....I'll transfer you to my supervisor in Bangladesh, one moment please, your call is very important to us!"