Right on Charlene! Michelle, we have had difficulties in the past with not getting paid. Unfortunately we didn't handle it like Charlene. Our contract didn't help us out either as we weren't using a good one. The most important thing Charlene said was it needs to be covered in your contract. We had to rewrite our contract to cover this and many other 'issues'. Most people starting led lights service (I know you (Michelle) are not a newbie) don't have any idea what to cover in their contract. Alice and I finally took the time and did the research to write a book on how to write a contract and what needs to be covered in it. Ironically we are releasing the book today!Michele