Has anyone had their practice recieve an ADR from CMS? One of my providers received an ADR (I guess it stands for additional documentation request) received from HighMark Medicare I presume that is an automated RAC request, is that correct? There is no mention on the letter about DCS or RAC Contractor anywhere so I am not sure if this is from a RAC contractor or not. It looks just like a letter from CMS stating this is an ADR and the address to mail back to is just Highmark CMS’s regular address, not a RAC contractor address. How do you handle those? Put them back on the provider or do you help with those? Most billers tell the providers we will do appeals for them but what do we do about these?
Does anyone have a way for us or the provider to handle the tracking and managment of these RAC demands and requests that come in? When they were responded to, status, responses back, appeals etc. As these start to roll in more and more there could be many in process at one time and keeping organized and tracking them could become a major task in itself. Anyone have ideas?