You cannot do this with Medicare, the payments/EOB's must go to him. You can do this with a lockbox. I personally don't think this is a good idea. As part of your contract you would put something in there such as " Provider is responsible for forwarding a copy of all checks, Payments, and EOB's to XYZ Billing Company" this should be in the provider responsibility section of your client. Much safer and less margin for error. When you are doing followup you can also work off your reports and then charge the provider for your time in chasing down these payments. I do this and tricky part is you have to do it consistently in order to teach them, after it goes on for a while I try to address the issue with the provider and show them how much they are losing this way, if it still doesn't help, then I will terminate them. Make sure whatever your policy, if any, is stated in your contract.