Michelle I would really like to talk to you if I could.
At this point I am not sure what they are collecting, no patient ledgers to look at yet as they don't even have any I believe. I don't think our liability is to work them anyway Huh The office girl is filing for the physician and we are doing the facility billing for non-cosmetic procedures and filing as a courtesy for the patient. He has no contracts with any insurance companies as of yet. I gave her a list of EOB's I need for the facility so we can show what we have collected for them. She only stated she had one. I called the insurance companies and have gotten information that some of the payments have gone directly to the physician for the facility, so surely she is getting the EOB's attached. I get the feeling she does not know what she is doing. So the information that I receive from the insurance companies regarding these charges, I do not know yet what they have or have not collected from the patient and the patient could be receiving FREE money !!!