WoW, I actually think I know her!! Anywho, its sad because they are disillusioned. Medical Billing has been one of the BIGGEST SCAMS in the "work from home" industry. Many people get into this industry thinking they can simply get physicians to send them info and all you do is KEY IN CLAIMS. They believe that our job is basically a data entry job. They need to be held responsible for some of it however. They are not RESEARCHING before they buy into these scams. If they would take the time to learn what medical billing is, they would have the ammunition to question companies to learn what they offer, and what to expect. When it smells like a fish, it is a fish. I almost got into that entire work from home doing telemarketing scams once. Desperation can lead to stupid decisions.